Protecting consumers against fake online reviews: Are good intentions enough?

By Professor Paula Giliker, University of Bristol Law School

Source: www.zuko.io

UK consumers await the enactment of the Digital Markets, Competition and Consumer Bill (DMCC Bill), currently going through Parliament. It is due to come into force in mid-2024. Part 4 deals with Consumer Rights and Disputes, with Chapter 1 dealing with protection from unfair trading.  This chapter will revoke the Consumer Protection from Unfair Trading Regulations 2008 (S.I. 2008/1277) which implemented the Unfair Commercial Practices Directive 2005/29/EC. Unfair commercial practices will now be dealt with under the new Act. (more…)